We offer full on-going support and maintenance for Shopify stores of all sizes, irrespective of the initial build.
Our support and maintenance contract* includes:
- General theme changes and settings
- Minor customisations
- Minor design changes/styling refinements
- Changes to existing copy
- Advice on Shopify Apps and extensions
- Changes to existing imagery
- Basic amends to existing products and pages
- New products and pages from supplied content
- Changes to Shopify settings including staff members, shipping and taxes
- Set up and management of offers and gift cards
If you require more complex customisation in terms of functionality or design, then we may need to quote separately for these. Our support contracts are for a min. of 6 months and we'll contact you 45 days in advance before your renewal is due.
*Please note that the changes included are to be within a reasonable volume as deemed appropriate by Indexsio Digital Ltd. Changes will be carried out within 3 working days (usually much faster!) unless urgent.
Minor customisations
Minor design refinements
Unlimited advice on apps
Amendments to pages
Changes to existing copy
Changes to settings
Every support agreement presents its challenges unique to the business. Our approach to great support for your Shopify store is founded in a proactive approach to supporting your Shopify store, 24/7
